Terms & conditions

Booking

Booking requests are to be sent by email to: mail@tungulending.is.
Please include all necessary details for us to ensure maximum efficiency.

Terms of Payment

Individual Policy (1 – 6 people):

  • Usually we will do the payment on the day of your arrival.
  • Tungulending has the right to charge your credit card 14 days prior to your arrival date.

Group Policy (7 – 20 people):

  • Tungulending will charge 50% at the time of booking to confirm the reservation.
  • In the event that the total payment is delayed, Tungulending reserves the right to cancel the booking and withdraw its confirmation of services.

Cancellations

Cancellations must be sent in by email to Tungulending and are only valid if confirmed by Tungulending.

Individuals – Notice of cancellation:

  • More than 2 weeks prior to your arrival date: Tungulending will not charge any cancellation fee.
  • Less than 2 weeks prior to arrival or no-show: Tungulending is entitled to charge 100% of the booking.

Groups – Notice of cancellation:

  • Less than 8 weeks prior to arrival: 50% of the value of your reservation.
  • Less than 4 weeks prior to arrival: 100% of the value of your reservation.

Other

Tungulending reserves the right to modify its rates for economic purposes, such as currency fluctuations, inflation or an increase in supplier costs. Any changes in rates will not affect bookings that have already been confirmed by Tungulending.

In the event that Tungulending, under exceptional circumstances, is unable to provide the client with the agreed room on arrival, Tungulending will locate another room of equal or superior quality at no extra charge. This will be done only with the agreement of the client.

All parties agree that the venue and jurisdiction regarding any matter related to these terms and conditions will be treated with the laws of Iceland.